:root {
  --bg: #eef1f6; --pane: #fff; --text: #111827; --muted: #6b7280; --line: #e5e7eb;
  --accent: #f5c518; --ink: #0b1220; --font: "Plus Jakarta Sans", "Segoe UI", sans-serif;
  --danger: #dc2626; --ok: #059669;
}
* { box-sizing: border-box; }
html, body { margin: 0; min-height: 100%; font-family: var(--font); background: var(--bg); color: var(--text); }
.boot { padding: 2rem; color: var(--muted); }
.shell { max-width: 920px; margin: 0 auto; padding: 1.25rem 1rem 3rem; }
.top { display: flex; flex-wrap: wrap; gap: .85rem; align-items: center; justify-content: space-between; margin-bottom: 1.1rem; }
.brand { display: flex; gap: .7rem; align-items: center; }
.brand .mark { width: 42px; height: 42px; border-radius: 12px; background: var(--accent); color: var(--ink); display: grid; place-items: center; font-weight: 800; }
.brand strong { display: block; font-size: 1.05rem; }
.brand span { display: block; font-size: .78rem; color: var(--muted); font-weight: 600; }
.who { font-size: .82rem; color: var(--muted); text-align: right; }
.who b { color: var(--text); }
.hero { background: var(--pane); border: 1px solid var(--line); border-radius: 18px; padding: 1.15rem 1.25rem; margin-bottom: 1rem; background-image: radial-gradient(ellipse at top right, rgba(245,197,24,.2), transparent 55%); }
.hero h1 { margin: 0 0 .35rem; font-size: 1.35rem; letter-spacing: -.02em; }
.hero p { margin: 0; color: var(--muted); line-height: 1.5; font-size: .92rem; }
.grid { display: grid; grid-template-columns: 1.05fr .95fr; gap: 1rem; }
@media (max-width: 800px) { .grid { grid-template-columns: 1fr; } }
.panel { background: var(--pane); border: 1px solid var(--line); border-radius: 16px; padding: 1rem 1.1rem; }
.panel h2 { margin: 0 0 .75rem; font-size: 1rem; }
label { display: flex; flex-direction: column; gap: .3rem; font-size: .75rem; font-weight: 700; color: var(--muted); margin-bottom: .65rem; }
input, textarea, select { border: 1px solid var(--line); border-radius: 10px; padding: .65rem .75rem; font: inherit; font-size: .9rem; background: #fff; color: var(--text); }
textarea { min-height: 120px; resize: vertical; }
.btn { border: 0; border-radius: 12px; padding: .7rem 1rem; font: inherit; font-weight: 800; font-size: .88rem; cursor: pointer; background: var(--accent); color: var(--ink); }
.btn:disabled { opacity: .55; cursor: wait; }
.btn-ghost { background: transparent; border: 1px solid var(--line); color: var(--text); font-weight: 700; }
.err { color: var(--danger); font-size: .82rem; min-height: 1.2em; margin: .35rem 0 0; }
.ok { color: var(--ok); font-size: .82rem; margin: .35rem 0 0; }
.ticket { border: 1px solid var(--line); border-radius: 12px; padding: .7rem .8rem; margin-bottom: .55rem; cursor: pointer; background: #fff; }
.ticket:hover { border-color: #f5c518; }
.ticket .sub { font-weight: 800; font-size: .9rem; }
.ticket .meta { font-size: .75rem; color: var(--muted); margin-top: .25rem; }
.badge { display: inline-block; font-size: .68rem; font-weight: 800; border-radius: 999px; padding: .15rem .45rem; background: #fef3c7; color: #92400e; text-transform: uppercase; }
.badge.open { background: #dbeafe; color: #1e40af; }
.badge.pending { background: #ffedd5; color: #9a3412; }
.badge.resolved, .badge.closed { background: #dcfce7; color: #166534; }
.empty { color: var(--muted); font-size: .88rem; padding: .5rem 0; }
.login-card { max-width: 400px; margin: 3rem auto; background: var(--pane); border: 1px solid var(--line); border-radius: 18px; padding: 1.35rem; }
.login-card h1 { margin: 0 0 .35rem; font-size: 1.2rem; }
.login-card p { margin: 0 0 1rem; color: var(--muted); font-size: .88rem; line-height: 1.45; }
.actions { display: flex; gap: .6rem; flex-wrap: wrap; align-items: center; margin-top: .35rem; }
.detail { white-space: pre-wrap; font-size: .88rem; line-height: 1.5; color: #1f2937; margin-top: .75rem; }